Terms of service

Terms of Service

Last updated: January 10, 2026

OVERVIEW

Welcome to SMUR. The terms “we,” “us,” and “our” refer to SMUR. SMUR operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you, the customer, with a curated shopping experience. SMUR is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state or province of residence. If you are the age of majority, you also represent that you have consented to allow any of your minor dependents to use the Services on devices you own or manage.

You may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display our products. However, colors and appearance may vary depending on your device and display settings.

We do not guarantee that product appearance or quality will meet your expectations or match images displayed online. All product descriptions and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. SMUR reserves the right to accept or decline any order. An order is not accepted until payment is processed and confirmation is issued.

Once accepted, orders may not be canceled. If we modify or cancel an order, we will attempt to notify you using the contact information provided.

Returns and exchanges are governed solely by our Refund Policy.

Purchases are for personal or household use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. The price charged will be the price in effect at the time of purchase and shown in your order confirmation. Prices do not include taxes, shipping, customs, or import fees unless stated.

You agree to provide accurate payment and account information and to promptly update such information as needed. You represent that you are authorized to use the payment method provided and agree to pay all charges incurred.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you once the order is transferred to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including text, images, designs, logos, and trademarks—is owned by SMUR or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. Unauthorized use, reproduction, or distribution of content is prohibited.

SMUR names, logos, product names, designs, and slogans are trademarks of SMUR. Shopify trademarks belong to Shopify Inc.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We do not control or endorse these tools and are not liable for their use. Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for third-party content, products, or practices. Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

SMUR is powered by Shopify; however, all purchases are made directly with SMUR. Shopify is not responsible for transactions, products, or services sold through our store. You release Shopify from all claims related to your purchases.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge and agree to these policies.

SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions, you grant SMUR a perpetual, worldwide, royalty-free license to use such content for any purpose. We are not obligated to compensate or respond to feedback.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if information is inaccurate at any time without notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe rights, transmit malicious code, collect others’ personal information, spam, or interfere with security features. Violations may result in termination of access.

SECTION 14 – TERMINATION

We may terminate your access at any time without notice. Obligations incurred prior to termination will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind. Some jurisdictions do not allow certain disclaimers, so these may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, SMUR and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless SMUR and Shopify from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and SMUR and supersede prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign them without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the United States and the state in which SMUR is headquartered. You consent to jurisdiction in such courts.